This week on the Health Tech Weekly Podcast we look at an innovative smartphone app that helps emergency responders coordinate medical evacuation or Medevac helicopter transportation for emergency medical services patients. This app can save minutes at a time when minutes count coordinating helicopter transport crews with ambulance crews on the ground.
MetroAlert is a lifesaving app that can reduce response time by up to five minutes. When air transport is needed, hospitals and first responders can use MetroAlert to notify instantly one of Metro Aviation’s bases and send GPS coordinates using the “Helo Alert” function. MetroAlert utilizes encrypted SSL transmission through a desktop application to keep transmissions totally secure, protecting sensitive patient information.
On the ground, first responders receive real-time updates on the estimated arrival time of the aircraft. Communication center personnel have the ability to add other users to active transports, for instance, a cardiologist or ER doctor. App users in the field also have the ability to send photos to the communications center, without that photo being stored on their phone, a key aspect of HIPAA patient confidentiality and security. The app provides a secure connection for transmitting messages.
When data connectivity is limited, the app will revert to SMS messaging, but not before warning the user that they are no longer using a secure connection. MetroAlert is free and currently available in the app store for the iPhone and Android devices. MetroAlert may be utilized by any EMS partner within the service area of a Metro Aviation helicopter customer.
Crews all over the U.S. are using this app to improve patient care through the creative use of technology. Look for more stories like this on how medical responders in your community are using smartphone apps to make a difference in the way care is rendered for you and your loved ones.
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